To our dearest guests about the problem of coronavirus

As you know, we, unfortunately, have now a severe problem with coronavirus in the world.
We, Experience hosts actually would love to welcome anyone, but the circumstance is getting worse.
If you have any problems like below, we hope you cancel the experience you already booked until the middle of February or consult with your OTA.
The OTA such as Airbnb and Trip advisor might be accepted your cancellation with the full refund because of unavoidable circumstances.

1.You came to Japan after 16th, Jan.
2.You went to Wuhan City or contacted directly

If No.1 only and you would love to join the experience, we want you to accept the following request
●Please wear a mask on your face before coming and keep on to it while experiencing it.→We also wear masks.
●Please obey our instructions such as washing your hands well and putting some hand sanitizer on your hands and more.

Thank you for your understanding and cooperation.
Sincerely